Game feedback
TL;DR
With Talo, players can send feedback directly from within your game. Feedback can be categories and can be linked back to a player or anonymous.
Hear from your players directly
Using Talo's Feedback service, you can effortlessly collect valuable player feedback to improve your game's experience. Players can send feedback directly from within the game, providing insights that can help you understand their needs and preferences better.
Talo makes integrating the Feedback service into your game seamless - with just 2 API calls (see our Unity package and Godot plugin docs for more details), you can start collecting and categorising feedback from your players.
The feedback is then displayed in the Talo dashboard, where you can review, filter and analyse it to make informed decisions about your game's development and priorities. You can even filter by player or search for specific comments.
Learn more in the blog post:
Configurable categories
To ensure feedback is organised and actionable, Talo allows you to create and manage feedback categories. You can configure these categories to fit the specific needs of your game. Whether you want feedback on gameplay mechanics, graphics, or bug reports, you have complete control over the categories players can choose from.
Anonymised feedback options
Talo provides flexibility in how feedback is collected. For each category, you can choose to anonymise feedback. Anonymous feedback helps players feel comfortable sharing their honest opinions without revealing their identity. However, for categories where context is crucial, you can opt to collect identifiable feedback, allowing you to link feedback to specific player events and actions.
Add context with props
Feedback from players can be enriched with props: key/value pairs that you can use to filter feedback. For example, you can add props to track the player's level, the game mode they were in when they sent feedback, or any other relevant context that can help you understand the feedback better.
You can filter by props in the Talo dashboard, allowing you to see how feedback varies across different player segments or game states.
Understand why feedback was sent
With Talo's event tracking, you can can understand all the important events that led up to a player sending feedback. This gives you a complete picture of the player's experience and helps you identify patterns or issues that need addressing.
Additionally, events also send meta props which give insights into various other information like screen sizes, operating systems, and more. By combining event tracking and feedback, you can build a full picture of how players are experiencing your game.